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145+
Years in Business

Cleaning handmade rugs continuously since 1881.

4
Generations

Same family, same standards, four generations of craft.

Top 8
Nationally Recognized

Listed by the Oriental Rug Buyers Guide as one of the country's top rug cleaners.

BBB
Accredited

Accredited member of the Better Business Bureau, Memphis chapter.

"Handmade" covers an enormous range of rugs — from the most valuable hand-knotted antique Persians to a hand-tufted wool rug from a designer showroom — but every handmade rug shares one important quality: it was constructed by human hands rather than by a machine. That distinction matters for cleaning. Handmade rugs almost always use natural fibers (wool, silk, cotton) that respond to cleaning chemistry differently than the synthetic blends in machine-made pieces. They often use dyes — natural or synthetic — that need testing before any wet cleaning. And in the case of hand-tufted rugs, they have a latex adhesive backing that can degrade if over-saturated.

Fred Remmers Rug Cleaners has been cleaning handmade rugs since 1881. Four generations of family training. We clean every type of handmade construction: hand-knotted oriental rugs (Persian, Turkish, Caucasian, Indian, Tibetan, Chinese), hand-tufted modern designer rugs (Pottery Barn, RH, West Elm, designer-label pieces), hand-hooked wool rugs, and hand-loomed flat-weaves like kilims and dhurries. Each construction gets the cleaning method appropriate for it — never one-size-fits-all chain-store cleaning.

The process for any handmade rug starts with identification. We turn the rug over, look at the back, and identify exactly how it was constructed. That single step decides everything that follows: which chemistry, which water temperature, full-immersion wash or surface only, which drying method. We follow the same patient process on a $300 hand-tufted designer rug as we do on a $30,000 antique Persian — because the cleaning method depends on the construction, not the price tag.

Specifically have a hand-knotted oriental rug? See our oriental rug cleaning page. Have an antique? See our antique rug cleaning page. For repair work, see our handmade rug repair page. For a written valuation, see our handmade rug appraisal page.
Handmade Constructions

Cleaning methods for every handmade type.

The construction determines the cleaning method. Here's how we approach the most common handmade types we receive.

Hand-knotted oriental

Persian, Turkish, Caucasian, Indian, Tibetan, Chinese — each knot tied individually. The most valuable handmade construction. Conservative chemistry, dye testing required.

Hand-tufted wool

Pile pushed through a fabric backing and sealed with latex adhesive. Common in modern designer rugs. Wash method must protect the latex from over-saturation.

Hand-hooked

Loops of wool yarn pulled through a backing by hand. Often shows higher pile and a softer appearance. Cleaning method depends on whether the loops are cut or uncut.

Flat-weave (kilim, dhurrie, soumak)

Hand-loomed without pile — the design is woven directly into the structure. Wool kilims, cotton dhurries, soumak Caucasian pieces. Cool-water wash, never hot.

Hand-braided

Long strips of fabric or wool braided and stitched into shape. Often American or rural construction. Stitching can fail under aggressive cleaning; we use gentle methods.

Hand-tufted designer label

Pottery Barn, Restoration Hardware, West Elm, RH, and similar designer brands often produce hand-tufted rugs. We clean these regularly and know their construction patterns well.

Our Process

The handmade rug cleaning method refined since 1881.

1. Construction identification

Turn the rug over, examine the back, identify the construction method, fiber, and any backing or adhesive.

2. Dye-stability testing

Test each color before any wet cleaning. Handmade rugs frequently use dyes that need stabilization.

3. Hand-dusting

Removes the embedded grit that home vacuuming cannot reach — often pounds of fine particulate per rug.

4. Hand pre-treatment

Targeted stain removal with chemistry chosen for the specific stain, dyes, and fibers.

5. Construction-specific wash

Full-immersion for stable hand-knotted construction; controlled wash for hand-tufted to protect the latex backing; surface methods for hand-hooked and flat-weave.

6. Controlled drying & finishing

Drying in a controlled-humidity room, never in direct sun. Final inspection before delivery.

Common Questions

Frequently asked questions.

What is a handmade rug?
Handmade is an umbrella term for any rug constructed by hand rather than by machine. The category includes hand-knotted rugs (where each knot is individually tied), hand-tufted rugs (where pile yarn is pushed through a backing fabric and sealed with adhesive), hand-hooked rugs, and hand-loomed flat-weaves like kilims and dhurries. Each construction method requires different cleaning techniques.
How can I tell if my rug is handmade or machine-made?
The clearest indicator is the back of the rug. A hand-knotted rug shows the pattern in slightly irregular individual knots on the back — the back looks much like the front. A hand-tufted rug has a fabric backing (usually canvas or scrim) with adhesive securing the pile. A machine-made rug shows perfectly uniform construction on the back, often with a finished serged edge that looks too perfect. We can identify any rug for you on inspection.
Why is handmade rug cleaning different from machine-made?
Handmade rugs use natural fibers (wool, silk, cotton) and often natural dyes that respond differently to cleaning chemistry than the synthetic-blend fibers in many machine-made rugs. Hand-tufted rugs in particular have a latex adhesive backing that can degrade with over-saturation. Hand-knotted oriental rugs need dye testing before any wet cleaning. The wrong cleaning method on a handmade rug — especially aggressive chemistry, hot water, or over-saturation — can cause irreversible damage.
Do you clean hand-tufted rugs?
Yes — hand-tufted rugs are common in modern designer collections (Pottery Barn, Restoration Hardware, RH, West Elm, designer-label pieces) and we clean them regularly. The cleaning approach is different from hand-knotted: shorter wash cycles, controlled chemistry, and careful drying to protect the latex backing from degradation. We have decades of experience with this construction.
How long does handmade rug cleaning take?
Most handmade rugs take 7 days from pick-up to delivery. Heavily soiled rugs, antiques requiring conservative methods, and pieces needing dye stabilization may take longer. We provide a written estimate with specific timeline before any work begins.
Service Area

Available across five metros.

Free pick-up and delivery in every city we serve. Tap a city for local details and your nearest phone number.

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