Toll-Free(877) 278-3704 Memphis(901) 278-3704 Nashville(615) 730-8515 Oklahoma City(405) 972-3150 Tulsa(918) 973-5460 Dallas(972) 532-8940
145+
Years in Business

Cleaning wool rugs continuously since 1881.

4
Generations

Same family, same standards, four generations of craft.

Top 8
Nationally Recognized

Listed by the Oriental Rug Buyers Guide as one of the country's top rug cleaners.

BBB
Accredited

Accredited member of the Better Business Bureau, Memphis chapter.

Wool is the most common fiber in fine rugs for one fundamental reason: it has a natural lanolin coating that resists soil, repels water, and gives the fiber its characteristic resilience. That lanolin is also exactly what aggressive cleaning methods strip away. A wool rug cleaned with hot water and alkaline chemistry — the standard for steam cleaning and most chain operations — comes back looking acceptable but has lost much of what made the wool valuable in the first place. The lanolin is gone, the fiber is more vulnerable to soiling next time around, and the rug's lifespan has been shortened.

Fred Remmers Rug Cleaners has been cleaning wool rugs since 1881. Four generations of family training. Our wool cleaning method is built around preserving the lanolin: neutral or low-pH chemistry (never alkaline), cool-to-warm water (never hot), shortened wash cycles, and controlled flat drying. The wool comes out cleaner than steam cleaning could ever achieve — and with its natural soil resistance fully intact.

That method is now backed by formal certification as well as inheritance. Mehdi Abesi completed The WoolSafe Organisation's Fibre Care Specialist course in August 2026, scoring 98% against an 80% pass mark — an examined qualification covering fibre identification and the cleaning chemistry appropriate to each fibre. WoolSafe is an independent body founded in 1991 for the specific purpose of setting standards in wool care, which makes it a reasonable outside measure of exactly the work described above.

We clean every wool construction: hand-knotted oriental rugs (Persian, Turkish, Caucasian, Tibetan, Indian), hand-tufted modern designer rugs (Pottery Barn, RH, West Elm), machine-made wool (Karastan, Couristan), flat-weaves (kilim, dhurrie, soumak), and specialty wools (New Zealand, merino, Tibetan highland, traditional handspun). Each construction gets the cleaning method appropriate for it — but the lanolin-preserving approach is consistent across them all.

Have a hand-knotted oriental wool rug? See our oriental rug cleaning page. Have an antique wool piece? See our antique rug cleaning page. For repair work, see our wool rug repair page. For a written valuation, see our wool rug appraisal page.
Wool-Specific Concerns

Why wool needs different methods.

Wool fibers behave fundamentally differently from synthetics. These are the specific concerns that drive our wool cleaning approach.

Lanolin preservation

Lanolin is the natural oil in wool that resists soil and water. Alkaline chemistry strips it permanently. Our neutral-pH wool wash removes soil while leaving the lanolin coating intact.

Heat sensitivity

Hot water damages wool fiber structure and can cause felting (irreversible matting). Our wool method uses cool-to-warm water exclusively — never hot.

Shrinkage prevention

Untreated wool can shrink dramatically with hot water and aggressive agitation. Our cool wash, gentle handling, and controlled flat drying preserve dimensions exactly.

Dye stability

Many wool rugs use dyes that bleed under aggressive chemistry — particularly older natural dyes (madder reds, indigo blues, walnut browns). We test every color before any wet cleaning.

Pile distortion

High-pile wool rugs can mat or distort under improper cleaning, losing the upright pile that gives them their character. Our method preserves the pile structure throughout the wash and drying.

Moth and pest history

Wool is a moth target. We inspect for moth damage, larvae, or eggs during cleaning and recommend mothproofing for any rug stored seasonally — see our mothproof service for details.

Wool Varieties

Specialist methods for every wool type.

Hand-spun Persian & Turkish

Traditional handspun wool used in fine oriental rugs. High lanolin content, irregular fiber length, often natural dyes. The most lanolin-rich and most demanding wool to clean correctly.

Tibetan highland wool

From Tibetan-Himalayan sheep, exceptionally high lanolin and long staple length. Common in modern hand-knotted Tibetan and Nepalese rugs. Very durable when cleaned properly.

New Zealand wool

The standard for modern hand-tufted designer rugs (Pottery Barn, RH, West Elm). Fine and consistent. Generally very clean wool — easy to wash without affecting color.

Merino

Soft, fine, premium wool used in higher-end modern rugs. Lower lanolin than handspun, requires careful cleaning to maintain softness without over-processing.

Hand-tufted designer wool

Modern wool pile bonded to a backing with latex adhesive. The wash must protect the latex from over-saturation. Common construction in contemporary designer rugs.

Machine-made wool

Karastan, Couristan, and similar — machine-loomed wool, usually New Zealand or merino blend. Robust construction, generally tolerates wool-specific cleaning very well.

Our Wool Process

Lanolin-preserving wool cleaning, step by step.

1. Inspection

Identify wool type, construction, condition, and any pre-existing damage or repair history. Check for moth or pest activity.

2. Dye-stability testing

Every color tested for fugitiveness on a small inconspicuous area. Stabilization applied where needed.

3. Hand-dusting

Removes the embedded grit that home vacuuming cannot reach — pounds of fine particulate per rug is typical for wool that has not been professionally cleaned recently.

4. Hand pre-treatment

Targeted stain removal with neutral-pH chemistry chosen for the specific stain and wool type.

5. Lanolin-preserving wash

Cool-to-warm water (never hot), neutral or low-pH chemistry (never alkaline), shortened wash cycles, gentle hand agitation.

6. Controlled flat drying & final inspection

Drying flat in a controlled-humidity room, never in direct sun, never in a tumbler. Final inspection and any necessary fringe finishing before delivery.

Common Questions

Frequently asked questions.

Why does wool rug cleaning need specialized methods?
Wool fibers contain natural lanolin — a protective oil that gives wool its soil resistance, water resistance, and characteristic feel. Standard alkaline carpet-cleaning chemistry strips lanolin from the fiber, which dramatically shortens the rug's lifespan and dulls its appearance permanently. Specialist wool cleaning uses neutral or low-pH chemistry that lifts soil without stripping the lanolin, preserving the wool's protective properties.
Can wool rugs be machine-cleaned or steam-cleaned at home?
We strongly recommend against home steam cleaning or machine carpet cleaning on any wool area rug. The hot water and aggressive chemistry damage the lanolin, can cause shrinkage in untreated wool, and frequently triggers color run in dyed wool. Wool needs cool-to-warm water, neutral chemistry, and controlled drying — none of which home equipment delivers reliably.
How often should I have my wool rug cleaned?
Wool rugs typically need professional cleaning every 2 to 4 years. Hand-knotted oriental wool rugs can often go 3 to 5 years between cleanings if vacuumed regularly. High-traffic areas, homes with pets or young children, and humid climates all shorten the recommended interval. We can give you a specific recommendation after seeing your rug.
Will cleaning shrink my wool rug?
Properly performed professional cleaning will not shrink a wool rug. Shrinkage happens when wool is exposed to hot water, aggressive agitation, or improper drying — all common in steam cleaning or DIY methods. Our cool-to-warm water wash, neutral chemistry, and controlled flat drying preserve the rug's dimensions exactly.
Do you clean New Zealand wool, merino, and specialty wools?
Yes — every wool variety. New Zealand wool (common in modern hand-tufted and machine-made rugs), merino, Tibetan highland wool, traditional Persian and Turkish handspun wool. We adjust the cleaning method to the specific wool's lanolin content, fiber length, and construction. The fundamental approach — neutral chemistry, controlled water, lanolin preservation — applies to all of them.
Service Area

Available across five metros.

Free pick-up and delivery in every city we serve. Tap a city for local details and your nearest phone number.

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